Q: Privacy Policy

Last updated June 29, 2023 This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.avarcapons.co.uk (https://www.avarcapons.co.uk/)(the “Site”).

Question 1

Privacy Policy

Accepted Answer

Last updated June 29, 2023
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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.avarcapons.co.uk (https://www.avarcapons.co.uk/)(the “Site”).

Question 2

Type of information collected

Accepted Answer

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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Question 3

How do we collect information?

Accepted Answer

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect personal information?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
5. To comply with any applicable laws and regulations.

Question 4

How do we store, use, share and disclose our site visitors' personal information?

Accepted Answer

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can read more about how Wix uses your Personal Information here: http://www.wix.com/about/privacy.(http://www.wix.com/about/privacy)

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Question 5

How do we communicate with site visitors?

Accepted Answer

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

Question 6

How do we use cookies and other tracking tools?

Accepted Answer

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.(https://www.avarcapons.co.uk/cookie-policy) By using the Site, you agree to be bound by our Cookie Policy.
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Question 7

What are your rights?

Accepted Answer

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
 
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe as required by the Wix platform.

Question 8

Record Retention

Accepted Answer

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Question 9

How can site visitors withdraw their consent?

Accepted Answer

If you don’t want us to process your data anymore, please contact us at hello@avarcapons.co.uk (mailto:hello@avarcapons.co.uk)or send us mail to: De Brito Limited, Kemp House 152-160 City Road, Suite 1132, London, United Kingdom, EC1V 2NX.

Question 10

Privacy policy updates

Accepted Answer

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Question 11

Questions and contact information

Accepted Answer

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@avarcapons.co.uk (mailto:hello@avarcapons.co.uk)or send us mail to: De Brito Limited, Kemp House 152-160 City Road, Suite 1132, London, United Kingdom, EC1V 2NX.

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